In an period when technological developments and financial development are sometimes hailed as measures of success, it’s important to pause and mirror on the underlying societal challenges that these developments typically overlook. And to think about how they can be utilized to genuinely enhance the human situation.
IBM Consulting® and Microsoft along with authorities leaders, are answering that decision, partnering to develop a platform to bridge the division and improve the supply of social companies assist to communities in want.
Our shared objective
Communities face a myriad of urgent societal challenges each day, from homelessness and juvenile justice to violence, psychological well being and meals insecurity. In response, many authorities organizations are adopting transformative methods with the aim of making a society the place all people have entry to the required assist and assets to flourish.
Take, for example, authorities leaders who’re adopting a “Care First” technique. This method is about redirecting 1000’s from the prison justice system into supportive applications tailor-made to their “re-entry into society” wants. These applications assist communities with housing, transportation, entry to substance use remedy, and different important companies.
Different modern leaders are devoted to stopping violence, enhancing maternal well being and equipping transitional age youth for fulfillment. A broader section of leaders are embracing a whole-person care method, specializing in the neighborhood at giant quite than particular teams, thereby integrating social companies throughout well being, training and different important sectors.
Introducing IBM Connect360
Whereas many authorities organizations internationally have a wealth of various companies and applications out there to them. Nevertheless, they aren’t capable of convey the facility of those methods to the folks and communities that basically want them. In lots of instances, the supply fashions, expertise (methods), and underlying information have been developed in silos and customers must work with every system and companies individually.
IBM Connect360 facilitates built-in social companies supply and transforms information into actionable info and promotes cross-agency collaboration. This answer is concentrated on attaining 5 key targets:
- Allow collaboration by creating an digital info change system
- Enhance citizen entry to companies and assets by means of shared info
- Empower the citizen by allowing lively participation in service selections and supply
- Strengthen choice‐making capability by means of information integration and enterprise analytics
- Enhance the area’s connection to neighborhood information by means of interoperability
IBM Connect360 is a platform that seamlessly integrates information from varied siloed social companies company methods. This functionality is designed to rework and align disparate information sources with the HL7 FHIR (Quick Healthcare Interoperability Sources) and HSDS (Human Providers Knowledge Specification) requirements. That is in order that info is standardized, protected, and simply accessible.
By adhering to the HL7 FHIR specification, IBM Connect360 additionally facilitates interoperability of health-related information with a variety of healthcare methods to drive continuity and coordination of care for people in want.
This transformation not solely makes the information available inside IBM Connect360 but in addition permits seamless interoperability with different functions. Because of this, service suppliers can change and replace info to offer coordinated and efficient help for many who depend on these essential companies.
IBM Connect360, hosted on Microsoft Azure, offers the extent of isolation, safety, efficiency, scale and reliability, required to assist delicate workloads throughout a broad spectrum of distinctive necessities. As we glance to the longer term, IBM® and Microsoft’s funding in AI and their dedication to advance accountable, secured and reliable AI units the baseline for future enhancements of IBM Connect360.
Remodeling lives with IBM Connect360 and Microsoft Azure
Social companies embody a broad spectrum of applications from a number of departments, reminiscent of well being, behavioral well being, social companies, housing, justice and extra, all aimed toward supporting people with complicated wants.
Assembly these wants is determined by interdepartmental collaboration, which is crucial for bettering consumer outcomes. One other key think about attaining higher outcomes is the participation of Contracted Service Suppliers (CSPs) and Neighborhood-Based mostly Organizations (CBOs) by means of the departments’ community. Past straight providing companies, departments even have the duty for offering a central useful resource repository that their companions can use to ship companies.
The operational mannequin that’s getting used is supported by IBM Connect360. On this mannequin, the federal government company offers the foundational methods and APIs, which give entry to the core methods in close to real-time. This enables varied enterprise functions to work together with one another throughout totally different departments by utilizing these APIs.
Every entity concerned on this mannequin focuses on its core competencies: The company manages information, establishes enterprise guidelines, ensures compliance and evaluates efficiency, whereas CSPs and CBOs can create service-oriented functions which might be nearer to the consumer. This mannequin facilitates the swift introduction of recent public help and healthcare applications by making environment friendly use of the present company assets. The ecosystem works collectively through the launch course of to make sure that companies are delivered to shoppers promptly, with none delays.
“At IBM, we perceive the significance of efficient communication and collaboration throughout authorities businesses,” mentioned Cristina Caballé Fuguet, Vice President, World Public Sector at IBM Consulting. “With IBM Connect360, authorities businesses can join with residents, share info, and collect suggestions, all in a protected and scalable setting. We’re proud to see how IBM Connect360 with Microsoft Azure are serving to governments world wide higher serve their residents and construct stronger, extra resilient communities.”
Case Research: How is IBM Join 360 serving to rework one citizen’s life?
Let’s take into account the fictional story of Michael, a veteran who was discovering the transition to civilian life difficult. Coping with challenges together with PTSD, psychological well being points and substance abuse, he discovered himself trapped in a vicious cycle of homelessness. How did IBM Join 360 assist him?
With a care coordinator’s assist, Michael arrange his account on IBM Connect360. He supplied details about his circumstances, IBM Connect360 assessed his wants and supplied tailor-made suggestions. These suggestions had been for companies reminiscent of interim housing, substance use remedy, psychological well being assist, transportation, expertise coaching and finally helped him discover a job.
With every step, Michael grew extra assured and impartial. He used the advisable companies diligently, discovered solace in his supportive neighborhood of care suppliers, and slowly rebuilt his life, piece by piece. The expertise answer was not only a information however a relentless companion in his journey to stability.
This isn’t nearly one man’s path to stability; it reveals that the precise instruments, mixed with a supportive community, can result in actual, constructive change in an individual’s life. Michael’s instance is a testomony to the facility of compassionate intervention and the potential functions of expertise in social assist methods. With the precise instruments and assist, transformation is all the time inside attain, and a brighter future isn’t just a dream however a attainable actuality. When IBM Consulting, Microsoft, Governments and Communities be part of forces these outcomes can occur at scale.
Expertise the transformative energy firsthand
IBM Connect360 together with IBM Neighborhood Well being consumer interface and Microsoft Azure, is a strong answer that has the potential to result in actual, constructive change in folks’s lives. This complete and open platform is designed to assist all levels of service supply. From understanding particular person wants, to finding and connecting with the service suppliers that may assist them and successfully measure outcomes and high quality of care.
“IBM Connect360 ensures that each side of neighborhood service supply is enhanced, fostering a extra linked, environment friendly and impactful system,” mentioned Angela Heise, Company Vice President, Worldwide Public Sector at Microsoft. “We’re trying ahead to persevering with our strategic partnership with IBM Consulting and take the answer to the following degree.”
A particular characteristic of this platform is its versatility in catering to a variety of stakeholders, neighborhood members, service navigators, care coordinators, service suppliers and authorities leaders alike, will discover immense worth in its options.
We suggest you expertise the transformative energy of this answer firsthand. Attain out to your IBM Consulting and Microsoft representatives to schedule a customized demo and witness how this answer might be tailor-made to satisfy your distinctive wants and necessities.
Study extra about IBM Connect360
Govt Sponsors:
Angela Heise, Microsoft CVP Worldwide Public Sector
Cristina Caballe, IBM VP World Public Sector
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